Here at Trace and Connect we take your very privacy seriously. We’re committed to protecting the privacy of all the personal information you give us.
This policy explains how we collect, use and store the personal information you provide to us. ‘Personal information’ is information which identifies you or another person or is capable of doing so.
This policy may change from time to time and, if it does, the up-to-date version will always be available on our website. By continuing to use the website you are agreeing to any updated versions.
We comply with the UK’s Data Protection Act 1998 and are registered with the Information Commissioner’s Office under the registration number Z7689549.
1. What information do we collect?
When you place a search request by filling out our order forms, we’ll collect some details from you. By requesting a search with us, you’ll be agreeing that your personal information can be used and disclosed as set out in this policy.
The information we may ask you for:
We collect information about you to enable us to process your order efficiently and to provide you with the best possible service.
2. Will we share your information with anyone else?
We won’t sell or rent your information to any other organisation or individual, unless required to comply with the law and with the directions of the courts or other authorities.
3. How do we keep you information secure?
We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. Also, any payment transactions will be encrypted using 128-bit SSL technology. We take security extremely seriously but as no system is 100% secure, we can’t completely guarantee the protection of your personal information, any more than any other organisation can. So we can’t accept any liability for the loss, theft or misuse of the personal information which you’ve registered on this website if there is a security breach.
4. How do we use IP addresses and cookies?
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to improve our services. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual
We may use “cookies” to store and collect information regarding your use of our site. Cookies are small pieces of information stored by the browser on your computer’s hard drive. They send information stored on them back to our web server when you access our site. These cookies do not contain any personally identifying information, but they do enable us to put in place personal settings and load your personal preferences. This makes it a better experience for you. You can find out more about cookies at www.allaboutcookies.org.
5. Are you protected by this policy outside www.traceandconnect.co.uk?
Our site contains links to other websites. Obviously, we don’t have any control over them and take no responsibility for any information you give them. Other sites have different privacy and security policies, which we advise you to read.
6. How you can access your information?
The Data Protection Act gives you the right to access information held about you. You can request, at any time, access to the personal information we hold about you. You can write to us at the address above requesting access to your personal information. (We charge an admin fee of £10 for providing this information)
Sometimes you may be asked to provide proof of identity before we show you your personal information – that’s so we can prevent unauthorised access.
7. Contact Us